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Current Student Faqs

Q: How do I know when my class starts?
A: Class dates are available on the Academic Calendar page on our website.

Q: How do I transfer my credits to USU?
A:  The Transfer Credit Process is available on our website. Refer to the University Catalog for detailed information on the University’s Transfer Credit Policy.

Official transcripts must be sent from any previously attended institutions to the attention of Registrar’s Office. These requests should be completed during the admissions process to ensure maximum transfer credit application.

Q: Where do I view my class schedule?
A: You may view your class schedule by logging into the student portal.

Q: Who do I contact if I have to miss or running late for a class?
A: Contact your professor via school e-mail. Calls to the front desk are not a guaranteed way to let your professor know you will not be in attendance.

Q: What do I need to do if I want to drop a class?
A: Contact your Academic Advisor immediately. You will also need to speak to the Financial Aid Department as changes in enrollment may affect your financial aid disbursement, if applicable.

Q: I am unable to continue with class, what do I need to do?
A: Contact your Academic Advisor to discuss your options.

Q: I don’t agree with the grade I received from my instructor, what can I do?
A: Students should follow the Grade Changes policy in the University Catalog.

Q: How do I obtain an official transcript?
A: Students can go to Transcript Requests section of the University Website to order official transcripts.

Q: Is there a fee for official transcripts?
A: There is a $5.00 fee for each official transcript requested.

Q: How do I receive an unofficial transcript?
A: Students can complete the Transcript Request Form  or login the student portal.

Q: Will I be issued a school email?
A: You will receive your account information (including school email, login and password) approximately two weeks prior to the start of your classes. This information will be sent by the IT department.

If you misplace your information or have any login issues, please contact the Help Desk.

Q: My employer/daycare needs proof that I am going to school, where can I get that?
A: Contact the Office of the Registrar for enrollment verification documentation at registrar@usuniversity.edu.