Student Records Specialist

Student Records Specialist

Provide general customer service and information to new, continuing and prospective students. Assists Registrar with processing of student information and records. Provide and maintain student records including transcripts and enrollment verifications. May work with Colleges in building course offerings and faculty assignment.

Essential Functions:

  • Assists Office of Registrar in daily processing of transcripts, enrollment verifications and student demographic changes
  • Provide information and assist new, continuing and prospective students with general inquiries and academic records by responding via person/telephone/mail/e-mail/fax requests
  • Respond to new, continuing and/or prospective students regarding the full range of academic records, including commencement, transfer credits and/or transcripts
  • Processes registrations and researches/resolves registration concerns
  • Assist in monitoring student attendance and advising in regards to maintaining attendance
  • Maintain student files and records ensuring accuracy and integrity
  • May assist in processing graduation applications and commencement ceremony process,
    Serve as back up to Assistant Registrar
  • Adhere to the Family Education Rights and Privacy Act (FERPA), and all University policies
    essential in ensuring the integrity, accuracy, and confidentiality of all student data
  • Perform administrative tasks such as filing, copying, and scanning documents
  • Other duties/responsibilities as assigned.

    Education and Experience:
  • Associate degree from an accredited college or university or, Minimum 2 years of professional academic experience in administration and/or records.

    Skills and Abilities:
  • Excellent interpersonal and customer service skills.
  • Excellent verbal and written communication skills.
  • Highly organized with attention to detail, accuracy and efficient workflow.
  • Ability to handle confidential and sensitive information.
  • Demonstrated ability to multi-task and set priorities.
  • Proficient with computer and word processing skills.

At Aspen Group, we embrace diversity, we support it, we celebrate it and we thrive on it for the benefit of our employees and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Aspen Group is proud to be an equal employment workplace and an affirmative action employer.